Telephone Voice Recording System

Product introduce:MIRACALL TX-2009 Recording system is the voice mail and model recording system,It uses the PCI connecting port with the PC.

APP characteristic:

1\Monitoring people service atttitude\technology level:Examining working ability of service person; Analyzing product problem: Collecting customer's advice in order to provice with product improvement base.

2\Monitoring enterprise operation and checking utilization rate of call and human resource for high rank people.Can also find action of benefit damage quickly and do some relevant measure to prevent that.Futhermore,phone recording system can make people devote themselves to work and improve working efficiency.

3\Helping sales know well about customer's status in time and improving rate of business conclusion so that enterprise can train sales pointedly.

4\Starting the voice mail function,and it can leave some message when it is not person on duty.

5 \Offering evidence directly for some special occasion.

6 \Offering effect evidence for other field.

7\Connecting with PBX/Hybrid system,it can do some call charge and record in the extension.

8\Popup the customer's detailed information..

Main function:

1\Software Operation system.
Supports Windows98/2000/NT/XP/2003/Vista

2\Unanswered Call
If your telephone line has the CID function , and an incoming call was unanswered, the system would detect the CID and record it automatically .

3\Multi-way of starting record
The system has Pressure Control,Key Control,Sound Control and so on..Start time of recording can be set freely -can record some duration ,or record whole a day.

4\Direction confirmation
Incoming call and Out-going call number automatically detection.
Remark: If you need caller id function,and your outside line must be have caller id function.

5\Real time monitoring
Can monitor the channel on conversation without any disturbance to the line.

6\Recording circularly Automatically
Can set 4 disk at most, which is harddisk or subarea . When the system operation disk will be fully,system will delete the foremost file automatically.So that the system can operate

7\Backup Automatically
According to the customer's need,it can back up some important information through this function automatically

8\Call Management
Advanced call management function-Can list ,print and statistical all incoming and outgoing call number .

9\Log Management
The system has the integrity operation log,it can record all of the system operation.

10\Business Management
It can pop up the client's detail information of incoming call if you add the client information to your information bank.. It also can record your client's address,telephone number, business record and so on contents.

11\Extension Record
After the recording system is connected to PBX ,it will record the extension particular information and can designate which extension in not recording status.

12\Long- distance Management(FTP)
It can upload the recording file to Server by FTP upload function,so that you can listen the recording even if you go on errands.

13\Inquire and Listen the recording on the network
If you install Tansonic recording system in one PC,and you can inquire and listen the recording file in the other PC on the Internet.

14\User Management
The system have multilevel user management function, different popedom use different function.

15\Voice Mail Box
The Voice Mail Box function likes the Phone Respond Machine;the user can setup the ringing times freely of voice mail box. When the call is not unanswered of incoming ,and also the call times reach you setup before,the system will prompt the user to leave a message . There are four section for user to leave a message .The system can record the content of incoming call and number,then send out the leave message inform.